• Follow the Cautions and Device Care & Storage instructions: not doing so will void the Limited Warranty.
  • To activate your 12 months Limited Warranty, complete & submit registration form below.
  • 001 Skincare warrants this device for a period of 12 months after the original date of purchase against defects due to fault in workmanship or materials arising from Normal Use of the device.
  • The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect.
  • Any attempt to open or take apart the device (or its accessories) will void the warranty.
  • If you discover a defect and notify 001 Skincare during the warranty period, 001 Skincare will, at its discretion, replace the device free of charge.
  • Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period.
  • To validate your warranty please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.
  • To claim your warranty, you must log in to your account at then select the option to make a warranty claim. Shipping costs are non-refundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.
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